What happens if I miss a payment or I cancel my Direct Debit before the full payment has been made?

In the event of a missed payment of a Direct Debit, the Membership Card and account will be deactivated for all matches until all outstanding instalments have been paid. Member benefits will also be deactivated including any additional purchased tickets, forwarded tickets/resale seats.

The Club will attempt to recover any missed payments by contacting the Member via phone and/or email after the original payment date. Payment must be received within 5 working days after initial contact or before the date that the next home match is played (whichever comes first).

Should payment not be received by the agreed date the Club reserves the right to sell the deactivated Membership seat for the upcoming match and disable the Member's Membership Card until all outstanding instalments have been paid.

Should a member pay an outstanding balance before the next fixture date, but after the seat has been released and or sold, the club will endeavour to find an alternative seat within your current seating category or below, however, this cannot be guaranteed, and Members may have to pay for a replacement seat.

After a third missed payment, the Club reserves the right to terminate the Membership entirely. Your seat will be cancelled and released for general sale for the remainder of the season. Should a member wish to renew after a Direct Debit closure, they will be charged as a new Member and the Club cannot guarantee the current seat will be available.

Should the Member continue to miss payments, the Club reserves the right to request payment in full for the remainder of the Season.
No penalty charge will be applied after a first missed payment, but charges of £10 per Membership will be applied for each subsequent missed payment. Missed payments charges will increase by £10 increments with each failed/missed payment per Membership.

For further information, please see SECTION 9 of our Terms & Conditions - HERE

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