How can I request a Sensory Pack?

Our Sensory Packs have been designed for supporters, particularly those with Autism, who may need their matchday experience to be more accessible, comfortable, and enjoyable. This is part of the Club’s commitment to be more accessible to our disabled supporters and responds to feedback from a recent disabled supporter survey.

The pack includes ear defenders, fidget toys, a sensory ball, an awareness card, a sheet of puzzles and a crossword, as well as further matchday information.

At home matches for the 2023/24 season, Sensory Packs can be collected from the Quinformation Point located behind the Ticket Office at Gate 3 in the South East Corner (What 3 Words: visits.suffer.guides) of The Stoop for a fully refundable deposit of £20.


Following the completion of the match, we kindly request that packs are returned to the Quinformation Trailer within 20 minutes of full-time. A full refund of the £20 deposit will then be issued to your payment card.

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