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Harlequin F.C.
Digital Ticketing
Digital Ticketing
Questions regarding Digital Ticketing on the Harlequins Official App
Why is Harlequins moving to digital ticketing?
How do I download the Harlequins Official App?
Now that the Harlequins Official App includes digital tickets, what does that mean for my Season Ticket?
Can I use my existing Season Membership card?
How do I access my digital Season/Match Ticket on the app?
How will I know if my mobile device is compatible with the Harlequins Official App?
Will I still receive a physical Membership card?
When will I receive my digital Season Ticket?
I am a Premier/Gold/Debenture Season Member. Will I still need my Membership Card to access Honours bar or Debenture Lounge?
As a Club Season Ticket Holder, can I use my digital Season Ticket to access PWR fixtures at The Stoop?
My under 18 does not have a mobile device, how do I access their Season/Match ticket?
My Season Ticket is not showing in the app. What should I do?
Are Print@Home tickets still available?
Can I print or screenshot my Season/Match Ticket?
Can I download my digital Season Ticket more than once or to another mobile device in the App?
Can I download more than one Season/Match Ticket to my Apple or Google wallet?
I am having trouble adding my digital Season/Match Ticket to wallet, what should I do?
How do I find my Season/Match ticket after I have downloaded it to my wallet?
My tickets are not showing in the app. What should I do?
Can I send my Season/Match ticket to someone else?
How do I forward my ticket if I can’t make a match, or a purchased ticket to a guest?
I can’t see my child’s/partner’s/family member’s ticket in the app?
The person I want to forward my ticket to doesn’t have the app. Can they still receive my ticket?
I purchased multiple match tickets. Will they all be in my app?
When will my match tickets appear in the app?
How do I access match tickets I purchased for a guest?
Do I need internet connection at the turnstile to use my digital ticket?
What if I get a new phone or delete the app?
Do I need to create a new account?
What happens if my battery dies before entering the stadium?
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